We’ve been working hard on a new Instant Person Search for our Fireside CRM and we’ve launched it this week as the default search for all of our CRM clients. We are always looking for ways to make the Fireside CRM simpler, faster and better and we’re very excited about this new search. I wanted to thank many of you who gave us great feedback after being invited to a preview this new tool.
This new search will help you find people faster than ever before and it is the best way to log in phone calls. Here’s how it works: when you go to the People App of your Fireside CRM account, you will now see one big search box instead of the old search. Just start typing and get ready to see your results! You can type any combination of name, address, phone number, email or organization — in any order — to instantly narrow down your search results.
The technology that powers this search is quite advanced and lends itself to the unique way we manage customer accounts and data on the Hill. No other vendor on the Hill has the technology or capability to support a search this fast and powerful! This new feature is a result of the hard work of Mark Soldavini who originally conceived of the idea and experimented with new search technologies during a “FedEx” developer day here last May.
Thank you, and we hope you love this new feature!