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Tag Your Case Form Letters and Keep Them Separate
You can now separate the form letters that you use within the MailRoom from forms that you use for Casework. When creating or editing a form letter, you can select whether the form is available...
View ArticleNew Fireside CRM Instant Person Search
We’ve been working hard on a new Instant Person Search for our Fireside CRM and we’ve launched it this week as the default search for all of our CRM clients. We are always looking for ways to make the...
View ArticleNew Feature: Issue Fields for Audiences
We are excited to announce we have expanded the ability to create and filter audiences. You have always been able to create audiences based on: user fields, affiliations, address information,...
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Three New Updates with Double the Speed!
We love client feedback and are always striving to improve our services. With that in mind, we’ve got three new updates to share with you! Quick Access to Affiliations When looking at a constituent’s...
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New Audience & Web Forms Features
Audiences The time has finally come: you no longer have to scroll through pages and pages of audiences to find the one you are looking for. Fireside21 has come up with 3 new features that allow our...
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Archiving Fields in Constituents’ Profiles
We recently added field names to your web forms to cut down on the time you spend organizing responses. But what about once you are done with the survey? The fields are still showing up on your...
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Website Photo Gallery & Facebook Albums Together at Last!
Our team recently enhanced the photos section of our clients’ websites to integrate with their Facebook photo albums. Now, instead of publishing photos to both your Website & Facebook – you can...
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New Sharing Features in Fireside Web
When adding news documents, there are so many platforms that have to be updated with the information. As always, we are trying to cut down the time you spend on these daily, tedious activities. Last...
View ArticleRedistricting: Reaching Out to Constituents
Redistricting is breaking up districts into three or four new districts – making it very chaotic. In the past few months we’ve been working on a way to make transferring cases from district to district...
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Update to Agencies and Agency Contacts
We constantly strive to update Fireside and incorporate suggestions from our clients. This month we’re pleased to unveil improved agencies and agency contacts. Adding Agency Contacts to Casework We...
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Fireside CRM Social Media Integration
At Fireside, we are constantly thinking about ways to improve communications between Member and constituents. It is critical for the Member’s office to be able to track every interaction with a...
View ArticleNew Feature Update: Merging Constituents
It’s what you’ve been waiting for: you choose what information is stored for each constituent! You can now select specific fields from different profiles that you want stored for the newly merged...
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